Apple, Loyalty and the ability of Forgiveness

First an iPhone price cut left early buyers feeling foolish, and thereupon came reports that some iPods were spitting sparks. Now the new iPhone 3G has been marred by bugs, spotty service, disappearing programs for the device and a veil of secrecy by software developers trying

to broaden its appeal. Such a string of mishaps and missteps might throw another electronics company into crisis. But of course, Apple isn’t just another electronics company. Even as iPhone griping rages online, it looks like Apple’s sterling reputation will emerge untarnished.

[Source] Jessica Mintz